43 post(s)

Before I joined Telelink Emergency Response Centre several years ago, I had never heard of Journey Management, and my idea of a Trip Risk Assessment was asking myself how many coffees I would need to get to where I was driving. In the sales profession, however, you are only as good as what you know. If you don’t understand your buyers’ struggles and business in a way that makes you valuable, you don’t deserve their attention. (Before reading any further, if you aren’t sure what Journey Management is - check out this quick blog. It is commonplace in the energy industry, and now starting to catch on in other industries. It not only saves lives, it makes complete fiscal sense which is where this post is going.) Over the last several years I have spent more time talking about Journey Management and driver safety than talking about my dogs - and I spend an obscene amount of time talking about my dogs. Most...

Read more ...

Recently, one of our team members, Laura Fudge, attended the 2016 Canadian Society of Safety Engineering conference. Here is the first part of her account of the event. This year marks the third year in a row I have attended the annual conference for the Canadian Society of Safety Engineering (CSSE), which took place in Vancouver, British Columbia, from September 18th to the 21st. As a supplier of employee monitoring and emergency response solutions through Telelink's emergency response centre, I initially started attending the conference as a way of networking and gaining a deeper understanding of the challenges safety professionals faced with lone workers, drivers and mitigating losses during an emergency event. This year, there were several sessions that shared some great insights and lessons learned from some of the world’s most safety-focused organizations. It would be impossible for me to highlight everything I learned, but let me share a few tidbits that really hit home with me. The BC Safety Authority, joined...

Read more ...

Journey Management is a field that encapsulates many different industries, but depending on specific needs there may not be a one-size-fits-all solution. Rather than having companies worry about things that may not be applicable to them, a Trip Risk Assessment is conducted for every specific journey. While drivers may be comfortable with getting to and from their destination, there are a number of factors that may be out of their control, such as weather and road conditions. What is a Trip Risk Assessment? A Trip Risk Assessment is a process outlining any potential hazards an employee may encounter while on a journey, but it’s not only limited to ensuring that they get from point A to point B safely. All steps of the journey are considered, such as loading and unloading materials, getting into and exiting the vehicle, and ensuring the vehicle is properly maintained. When the steps are defined, a list of potential hazards is developed, with preventative measures to avoid them....

Read more ...

What is Journey Management? Different organizations may define Journey Management in different ways, but at its core the objective of Journey Management is to eliminate driving related incidents that bring harm to people and property. Organizations can minimize this potential injury and damage! What sets Journey Management apart from other employee and asset monitoring programs is its preventative nature. Journey Management is focused on risk mitigation, on preventing incidents before they happen. The 5 Fundamental Components of a Journey Management Program 1. Journey Management Policy & Procedure What Constitutes a Journey? When developing a Journey Management policy the first thing to do is to define what constitutes a journey: How do you categorize a journey for your employees? How a journey is defined has to make sense for your company and operations. Is there a minimum distance requirement? Is it defined by geographical areas? It’s important to clearly define what constitutes a journey in your organization, so your employees know when to book...

Read more ...

Safety & Savings: The Case for Outsourcing in the Energy Sector As a safety service outsourcing company to the oil & gas industry, Telelink has learned from our customers that certain forces in the market make outsourcing an ideal way to reduce costs and lean operations. Now more than ever, as oil prices linger below $50/barrel, organizations are feeling the pressure to reduce costs and make due with less. Divesting of business processes which do not fall in line with your organization's core competency can result in that same process requiring less time, money, and resources. For example, drilling companies focus on getting oil out of the ground. Hiring a team of professionals to run an internal lone worker monitoring centre for field staff will cost more in terms of time, human resources, and infrastructure than outsourcing to a monitoring partner who specializes in this work. In the current economic environment, certain market forces are making outsourcing a more attractive and logical option...

Read more ...

our clients