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19 New Hires at Telelink and What this Means for our Clients

St. John’s, NL (June 26, 2017): To meet growing demand for outsourced customer care agents and phone answering service, Telelink recently hired 19 new customer care employees at its St. John’s office to service its clients throughout North America. Telelink’s recruitment process is designed to attract and assess candidates with exceptional skills and experiences. But it goes well beyond that. “We seek out agents that truly understand and reflect our core values. For example, Care and respect one another is one of our fundamental philosophies. This not only means comradeship between employees to support each other but also speaks to having compassion and understanding for those calling in. Part of the interview process includes asking candidates to write an essay about an example in their life where they clearly demonstrated care and understanding for others. Every client interaction is important so we carefully select agents that embrace and appreciate that responsibility.” says Cindy Roma –...

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