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As a marketing consultant, I get to peek inside many organizations to see first-hand its inner most workings. During my time at Telelink, it has become abundantly clear to me that this is an organization that truly lives and breathes its core values. Paramount of which is a desire to “make a difference”. One of […]

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Day-to-day decisions for many companies can monopolize the energy of its key decision makers. Carving out the time to consider your higher level strategic view that could fundamentally impact the direction of a business takes a strict discipline and a strong determination. However, when this is accomplished, the rewards and long-term benefits make the effort […]

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Today a municipality must fulfil a number of responsibilities in order to give its residents the best possible quality of life. From coordinating everything from snow clearing to the repair of street lights, municipalities have a never-ending list of things to do, often on a tight budget. Communicating with, and responding to citizens inquiries should […]

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From the small business to online retailers, there is nothing like the holiday season to get people in the “store” and drive revenue. With this season quickly approaching, many businesses are getting their ducks in a row. The unfortunate fact of the holidays is that it is the one point where customer loyalty goes out […]

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Recently, one of our team members, Laura Fudge, attended the 2016 Canadian Society of Safety Engineering conference. Here is the first part of her account of the event. This year marks the third year in a row I have attended the annual conference for the Canadian Society of Safety Engineering (CSSE), which took place in […]

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Telelink was recently awarded the 2016 Award of Excellence by CAM-X, the industry trade association for call answering services and call centres, at their week-long convention and trade show in Quebec City, Quebec. This is the 13th consecutive year that we have won this award, and while some companies may be content to rest on […]

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Safety monitoring: unless you are in a specific part of a large operation, or your business heavily involves transporting materials or having unsupervised workers in the field, it’s a practice that you more than likely haven’t put much thought into. While it’s true that not every business is required by law to have a safety […]

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