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Before I joined Telelink Emergency Response Centre several years ago, I had never heard of Journey Management, and my idea of a Trip Risk Assessment was asking myself how many coffees I would need to get to where I was driving. In the sales profession, however, you are only as good as what you know. If you don’t understand your buyers’ struggles and business in a way that makes you valuable, you don’t deserve their attention. (Before reading any further, if you aren’t sure what Journey Management is - check out this quick blog. It is commonplace in the energy industry, and now starting to catch on in other industries. It not only saves lives, it makes complete fiscal sense which is where this post is going.) Over the last several years I have spent more time talking about Journey Management and driver safety than talking about my dogs - and I spend an obscene amount of time talking about my dogs. Most...

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Safety monitoring: unless you are in a specific part of a large operation, or your business heavily involves transporting materials or having unsupervised workers in the field, it’s a practice that you more than likely haven’t put much thought into. While it’s true that not every business is required by law to have a safety monitoring solution, there are plenty of choices available for those that do. Is safety monitoring right for your business, and if it is, would having an in-house or third-party emergency response centre solution be more advantageous? Why do you need safety monitoring? Jim owns a cargo trucking company, and on any given day, one of his employees could be transporting any number of things, including materials that could be considered hazardous. Jim is also a new father, and knows that quite a few of his employees are parents as well. This new life experience has brought Jim to consider the importance of him, and all of his employees,...

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Journey Management is a field that encapsulates many different industries, but depending on specific needs there may not be a one-size-fits-all solution. Rather than having companies worry about things that may not be applicable to them, a Trip Risk Assessment is conducted for every specific journey. While drivers may be comfortable with getting to and from their destination, there are a number of factors that may be out of their control, such as weather and road conditions. What is a Trip Risk Assessment? A Trip Risk Assessment is a process outlining any potential hazards an employee may encounter while on a journey, but it’s not only limited to ensuring that they get from point A to point B safely. All steps of the journey are considered, such as loading and unloading materials, getting into and exiting the vehicle, and ensuring the vehicle is properly maintained. When the steps are defined, a list of potential hazards is developed, with preventative measures to avoid them....

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