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47 post(s)

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If there has been unethical behavior in your workplace, who does your employee call? Ethics and whistleblower hotlines are increasingly in demand at companies where management wants to be proactive about employee safety.

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Before I joined Telelink Emergency Response Centre several years ago, I had never heard of Journey Management, and my idea of a Trip Risk Assessment was asking myself how many coffees I would need to get to where I was driving. In the sales profession, however, you are only as good as what you know. […]

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I’m sure you must be thinking, “There is no way magic, mind reading and lone workers in the utility industry have anything in common.”. I know it sounds like an illusion, but there is indeed a common thread. A couple of weeks ago, I attended the Safety2017 conference in Denver put off by the American […]

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While having emergency and safety procedures are vital for all businesses and mandatory for most, there is not much incentive to ensure their continued maintenance. As time passes, a company’s structure will be rearranged – employees will be assigned to new roles, and it’s reasonable to assume some staff turnover. The excitement may wear off, […]

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A hundred years ago, the average company stayed in business for 67 years. Compare that with the business sector these days where the average is just 15 years.* If we look back at Telelink’s 50 years in the customer service industry and you asked us: “what’s the secret to staying in business so long?”, we […]

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