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Ethics Hotline Service

If there has been unethical behavior in your workplace, who does your employee call? Ethics and whistleblower hotlines are increasingly in demand at companies where management wants to be proactive about employee safety.

In the 2018 Global Business Ethics Survey™, 53% of employee respondents in the United States personally experienced retaliation for reporting workplace misconduct. The good news is that reports of misconduct rise 94% when top management verbally promotes workplace integrity.

The best managers want to provide a voice to their employees. Aside from providing a place to turn for your employees, ethics hotlines also ensure that you know what issues are occurring in your organization so you can promptly address them.

So, what should you consider when developing an ethics hotline?

  1. How anonymous is the service? When you choose a third party to run your hotline, there is no chance of someone finding out who the caller is and no chance of retaliation. Your employees can feel totally secure when they report an issue.
  2. How do we want to collect this information? You can choose to receive reports by phone, email, website form, mail, or a combination of sources.
  3. How do we want the information to be reported? Your hotline service provider can develop reports that strip out any identifying information, so you still get the necessary information to address issues and concerns. As a company who is already doing so much to improve their safety and monitoring, this is another way to protect your valued team in a neutral, non-threatening way. At Telelink, we’re always looking for ways to serve our customers better.

If you’re interested in exploring how we can support an ethics hotline for your company, contact us today at ertteamleads@telelink.ca!

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