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work alone


When your employees are working alone and in a remote area, connection to others can mean the difference between life and death.

Out of Sight Shouldn’t Mean Out of Mind

Some jobs expose your employees to environments where they cannot be seen or heard, and where assistance is not readily available. As an employer, you are required to do everything reasonable to protect the safety of your lone workers, including adopting policies and procedures that reduce risk.

With Telelink as your partner, you benefit from fully customized, scalable, economical, and easy-to-set-up solutions for your work alone needs. When your employees are working alone, they will be monitored in real-time. Our check-in system uses a predetermined schedule with options for communications such as cell phones and satellite devices. If our 24/7 monitoring and response centre does not hear from them, an escalation protocol will be followed with set procedures to ensure the optimal safety of your employee.

Everything You Need In One Place.

End-to-end flexible solutions. Your needs are unique. Not every work alone system is the same. You need a solution that fits your current business systems and processes. It would be even better if you could get a complete end-to-end solution in one place. With Telelink, you receive expertise, guidance and delivery up front on everything from development of a work alone program, the appropriate devices, software platforms, and apps to meet your needs, and you can take comfort in knowing every situation will be responded to immediately with our 24/7 live response specialists in our dedicated monitoring and response centre. This is a team that can think on their feet and deal with any situation.


You need a reliable solution lone workers can count on. There is no room for error. In order to do this right, you can rely on our state-of-the-art facility – robust data centre, power redundancy, back-up systems, isolated response rooms, and latest technologies and platforms.

Work Alone Devices and Applications

Always Connected. Always Protected.

Telelink will help you select the appropriate lone worker device or application that connects your employees to our dedicated monitoring center – 24 hours a day, 7 days a week. Using GPS receivers in your device, the location of each lone worker is logged and linked with their company profile at the monitoring center. Simply tap a screen or button to check-in, set your end-of-shift time, set a safety timer for hazardous situations, request assistance, or trigger an alert. Features include:

Monitored Alerts

When logged-in, your device appears in the list of active devices at our monitoring center. A help request sent from your device, or a missed check-in, triggers an alert. Telelink will call you to determine the situation and follow-up according to your company’s escalation and emergency response procedures.

Automatic Positioning

When your device or application is running, your GPS position is updated and logged at our monitoring center, so that if you do have trouble on the job, your last known location is always available.

Proactive Check-ins

For your continued safety, a safety timer requires input at defined intervals while working alone to keep it from triggering an alert. Input can be movement of the device beyond a set distance, or a tap of a screen or push of a button while stationary. You will be notified when it’s time to check-in, and an alert will be triggered if you are overdue. The safety timer interval is configurable based on your organization’s procedures.

Sign-off Timer

You will be notified when your shift is about to end, and an alert will be triggered if you are overdue in signing-off. The sign-off timer runs throughout your shift, and is configurable on a shift-by-shift basis.

Hazard Timer

You can set a countdown timer for work alone situations and add notes when you are about to enter a potentially unsafe or hazardous situation. Simply cancel the timer when you are finished, or edit to extend the coverage time. Expiry of the hazard timer triggers an alert.


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